This person donated to support our platform. Learn more

Supporter

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Resolved: This company have had a n adverse health effect on my life

Update by user Mar 24, 2021

Company fixed the issue and I have been provided with settlement agreement. After posting on here ScottishPower got it’s finger out iand sorted my account. An apology and £25 into my bank account.

Original review posted by user Feb 22, 2021
160* 290* 468 49 Muir Drive 04/05/1968 0780987**** stuart_gregg@***.co.uk I might be mentally ill but Im not stupid. In your email you make out as if I was at fault. This problem all started when I left Clear Start Accountants and called ScottishPower to see if I could pay £32 every 2 weeks by SO and I got t details from ScottishPower and set it up. Then you cancelled my tariff DD and when I phoned and asked about it. I was told I couldnt do that. So make your mind up. I called AGAIN to arrange to go on one of the cancer charity tariffs and also pay £75 towards my debt. To easy for ScottishPower to understand????? The DD didnt come out on the 8th of February. I went to check my bank on Monday the 9th (which would have been my mothers 76th birthday but we lost her to Covid in September). So instead of thinking about my mother I was on the phone with ScottishPower all day. I did make you aware that I was going to pay £155 on the 9th of February NOBODY TOLD ME THAT YOU WERE GOING TO TAKE £222 A DAY LATER THAN MY ORIGINAL AGREEMENT. WHICH I WOULD SAY OFFERING £75 A MONTH AND GOING WITHOUT TO PAY. SCOTTISH-POWER WOULDN'T MESS IT UP. Your email is condescending and rude. The balance on my account is wrong. You took money today you had no right to take. I would like a full apology in writing not email. I would also like a copy of all correspondence between us to take to the ombudsman and my lawyer. I would also like to give you the opportunity to put things right. 1. Being a written apology 2. Refunding the money you took today. Without my consent 3. A financial settlement for the stress anxiety you have put me through All I was trying to do was pay an extra 32 every 2 weeks and it has ended up with me on more medication and with no food. DEFINITELY NOT A GREAT ADVERTISEMENT FOR SCOTTISH POWER Sent from my iPhone
View full review
Resolved
ID
#2430504 Review #2430504 is a subjective opinion of poster.
Location
Abergavenny, Wales

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Took my gas without my concern from the company I had a legal contract with.

Update by user Feb 17, 2021

Scottish Power had sent 3 automated emails but nothing had been resolved so far. Very disappointed.

Had to ask obdusman to step in.

Will update. Thank you.

Original review posted by user Jan 18, 2021
Scottish Power took my gas supply from the company I had a legal contract with. Its been almost 4 months now and still they won't sort it out. Firstly saying its been an erroneous transfer but now won't do anything about it. They don't hold my account information but keep saying I have a legal contract with them. Also they asked me to provide meter reading for the gas to bill me and insisting on me giving them my card details. I have called them millions of times and still no one has sorted this issue out for me. I have also asked the citizens advice bureau to help but it takes ages. I'm thinking to call a local MP and a local newspaper to sort this out as no one seems to be liable and no one seems to be helpful.
View full review
ID
#2385594 Review #2385594 is a subjective opinion of poster.
Location
Glasgow, Scotland
Cons
  • Not helpful
Loss
$70
Preferred solution
Money compensation for the stress they have put me through. I have lost my breast milk because of them.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article